Shipping policy

 

Order Processing

 

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

 

Shipping Method

 

We ship all UK orders using Royal Mail 48.

Royal Mail 48 is a tracked service that typically delivers within 2–3 working days from dispatch.

Please note that delivery times are estimates and may vary due to seasonal volume, weather conditions, or delays within the Royal Mail network.

 

Shipping Costs

 

Shipping costs are calculated and displayed at checkout.

(If you’d like, I can insert a specific price or free-shipping rule.)

 

Tracking

 

Once your order has shipped, you will receive a shipping confirmation email containing your Royal Mail tracking number. You can use this to monitor your parcel’s progress.

 

Delivery Issues

 

If your order has not arrived within 7 working days of dispatch, please contact us so we can assist.

We will work with Royal Mail to investigate and resolve the issue.

 

Incorrect or Incomplete Addresses

 

Please ensure all delivery details are correct at the time of ordering. We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete addresses.